Job Description

Assistant Salon Leader position:


The Assistant Salon Leader (ASL) is essential in assisting and leading a great team. The ASL is responsible for partnering with the Salon Leader (SL) including modeling ASG’s core values to be the best while serving our clients in a friendly, and professional way. The ASL is intended to be a developmental position with the goal of advancing into the SL role.


Job Duties


  • Assisting with recruitment and retention strategies

to meet salon staffing requirements.


  • Continuing to coach the team to ensure they

are supported in meeting their salon and individual goals.


  • Modeling quality services by consulting with

clients and applying the appropriate service techniques.


  • Recommending and participating in all approved

local marketing initiatives including depth and frequency of coupon campaigns,

seasonal initiatives, and client appreciation events.


  • Educating clients and team members about proper

home hair care and recommending services and products to help the client

maintain their hairstyle between salon visits.


  • Modeling customer

service best practices by leading and inspiring the team, ensuring each

client’s satisfaction, and building client loyalty.


  • Providing customized consultations with each client,

including stating the final price before the service begins.


  • Supporting the SL with required salon leadership

administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory

control, on-boarding new team members, and scheduling appointments) promptly.


  • Communicating effectively and positively with all

clients, team members, leadership, and the corporate support team.


  • Meeting or exceeding personal/salon productivity

standards set by ASG.


  • Protecting the salon’s assets, including emphasizing,

and modeling cash handling procedures.


  • Leading, training, and modeling all services

offered at the salon.


  • Maintaining flexibility in scheduled shifts to

fit the needs of the business, including potential night and weekend shifts.


  • Attending all required technical training

sessions.


  • Joining all virtual and in-person meetings as

directed by leadership.


  • Leading the salon when/if the SL is absent.


  • Modeling ASG policies as defined in the Handbook

and salon specific operational procedures (including but not limited to bank

deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).


Required Knowledge, Skills, and Abilities (KSAs)

  • Leading the team in the SL’s absence and working

as a team-player and/or independently.

  • Marketing yourself, the salon, and the team in

the community to increase your salon clientele.

  • Modeling exceptional communication, organization,

and problem-solving skills.

  • Providing consistent and excellent customer service.
  • Multi-tasking efficiently to assist with salon duties (including store meetings, scheduling, cash management, and reporting).
  • Showing a willingness to learn new techniques and stay current with hair trends.
  • Leading and coaching the team through implementing

changes as directed by ASG.

  • Traveling to other salon locations as needed (i.e., temporary assignments).
  • Maintaining full-time status and meeting the business demands.


The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds),

and/or standing for extended periods of time.


Experience

  • One (1) year of experience as a Stylist, preferred.


Education

  • Must maintain a valid cosmetology or barber’s license.  


All ASLs are required to complete assigned training as determined by ASG.

·        

*All Supercuts (SC) ASLs must have received their Hair Stylist Academy (HSA) completion

certificate.

·        

The ASL role is based at an ASG (Supercuts, Holiday Hair, or Cost Cutters) salon location.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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